0800 144 8200
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Parenting Hacks, Lifestyle, Wellness & Everything In Between. For Parents-To-Be & Parents-Right-Now. Parenting Hacks, Lifestyle, Wellness & Everything In Between. For Parents-To-Be & Parents-Right-Now.
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Delivery & Returns

Delivery

We offer free standard delivery to the UK on orders of £15 or more.
This will be automatically applied to your order at checkout. Orders under £15 are charged a standard delivery rate of £2.99. Standard UK delivery usually take 2-4 working days and can take a little longer during busy periods. If your order hasn’t arrived within 7 days of placing your order, please contact us.

We offer Next Working Day UK Delivery on orders placed before 12pm, between Monday and Friday at a rate of £5.20. Orders placed after 12pm on Friday or during the weekend will be processed on the following Monday for delivery on Tuesday. Please note, that we cannot guarantee next day delivery.

 

For deliveries to Europe we offer a fixed delivery rate of £5.99.
Deliveries to Europe usually take 2-4 working days but can take a little longer during busy periods. If your order hasn’t arrived within 10 days of you placing your order, please contact us.

 

For deliveries to the Rest of World, we offer a fixed delivery rate of £8.50.
Rest of World deliveries usually take 5-7 working days but can take a little longer during busy periods. If your order hasn’t arrived within 14 days of you placing your order, please contact us.

Hassle-free returns

At Fifi & Friends we offer a 28-day, hassle-free return policy.
In the very unlikely event that your item is faulty, we will, of course exchange or refund your order.

If for any reason you wish to return your goods purchased directly from Fifi & Friends please email us at info@fifiandfriends.co.uk or call us on 0800 144 8200 and we’ll be in touch to put things right.

If you’ve bought your kind baby care with one of our trusted retailers (Harvey Nichols, Amazon or Cricket), you can return your items to the teams there who will be more than happy to help too.

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