0800 144 8200
Safe, Kind and Effective Baby and Child Care Safe, Kind and Effective Baby and Child Care

☆ 3 Free samples with every order ☆

Free UK standard delivery over £25

International Shipping Available

Terms & Conditions

Fifi & Friends, c/o CAA-GBG (Baby) LLP (“We”) are committed to protecting and respecting your privacy. This policy (together with our terms of use www.fifiandfriends.co.uk/terms-and-conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Fifi & Friends, c/o CAA-GBG (Baby) LLP.


1   Information we may collect from you

1.1   We may collect and process the following data about you:

1.1.1   Information that you provide by filling in forms on our sites fifiandfriends.co.uk This includes information provided at the time of registering to receive further information from us regarding the Fifi & Friends, c/o CAA-GBG (Baby) LLP brand.

1.1.2   If you contact us, we may keep a record of that correspondence.

1.1.3   Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data purposes or otherwise and the resources that you access.

2   IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

3   Where we store your personal data

3.1   The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

3.2   All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

3.3   Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4   Uses made of the information

4.1   We use information held about you in the following ways:

4.1.1   to ensure that content from our site is presented in the most effective manner for you and for your device;

4.1.2   to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

4.1.3   to carry out our obligations arising from any contracts entered into between you and us;

4.1.4   to allow you to participate in interactive features of our service, when you choose to do so; and

4.1.5   to notify you about changes to the services described on our site.

4.2   We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these.

4.3   If you do not want us to use your data as set out in paragraphs 5.1.2 or 5.2, please tick the relevant box situated on the form on which we collect your data or on relevant e-mails.

5   Disclosure of your information

5.1   We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

5.2   We may disclose your personal information to third parties:

5.2.1   in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

5.2.2   if Fifi & Friends, c/o CAA-GBG (Baby) LLP or substantially all of its assets are acquired by a third party, in which case personal data held by it will be one of the transferred assets; or

5.2.3   if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use at fifiandfriends.co.uk/terms-and-conditions and other agreements; or to protect the rights, property, or safety of Fifi & Friends, c/o CAA-GBG (Baby) LLP, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

6   Your rights

6.1   You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

6.2   You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at info@fifiandfriends.co.uk

6.3   Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7   Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

8   Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

9   Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@fifiandfriends.co.uk

10   Disclaimer

fifiandfriends.co.uk may include links or references to external websites or content providers. We do not specifically endorse such external websites linked to or referenced, and are not responsible for their content, functionality or actions. The content of external websites can be changed without the knowledge or agreement of Fifi & Friends, c/o CAA-GBG (Baby) LLP. The use of external websites, linked to or referenced onfifiandfriends.co.uk are at your own discretion and risk. In instances where fifiandfriends.co.uk link to external / third party websites, Fifi & Friends, c/o CAA-GBG (Baby) LLP expressly disclaim any liability for the content that may appear on such site. To the extent permitted by law, Fifi & Friends, c/o CAA-GBG (Baby) LLP make no warranty or representation regarding any external / third party website or it’s content.

11   Copyright © 2017 Fifi & Friends, c/o CAA-GBG (Baby) LLP

All content presented via www.fifiandfriends.co.uk, including but not restricted to copyrights, trade marks, names, images, logos, designs, design rights and other intellectual property rights, are subject to copyright, trade mark and design rights of Fifi & Friends, c/o CAA-GBG (Baby) LLP and / or the relevant third parties / their respective owners. All rights reserved

Safe, Kind and Effective Baby and Child Care
Safe, Kind and Effective Baby and Child Care
register for an account
Create an account to enjoy a personalised shopping experience.
Create a wishlist Speed up checkout register now
Shopping Bag
Your shopping bag is empty